Frequently Asked Questions (FAQs)

Answering Self Storage Questions in North Knoxville, TN

What is self storage and how does it work?

Renting a storage unit is a great solution to free up space at home or to store business supplies and products. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary depending on unit size. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

What should I ask when comparison shopping?

What are the Move-in fees? What is the monthly rent and when is it due? What are the late fees? What if I need to move out?

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Still Have Questions?

We’re here to help! If your questions weren’t answered above, our knowledgeable resident manager is happy to help. Our goal is to offer personalized care for our tenants, including advice on packing, transporting, and storing your possessions. 

This personal touch can be hard to find at the big chain storage facilities. We also strive to keep our rates lower than our competitors.

Our drive-up storage units are clean, dry, visibly numbered, and most have interior lights. The metal roll-up doors make for easy loading and unloading. Our storage units come in a range of sizes—from 5x7 up to 10x24. 

We offer flexible leases, 7-day access, electronic gate entry, and a variety of payment options. These are just a few of the ways we make storage simple. Our security features include 24/7 video surveillance, perimeter fencing, security lighting, and an automated gate with personalized codes.